In the section business documents, you will find all documentation relating to the relationship between you as a customer and us as a provider, such as contracts, specifications, terms and conditions or personal data processing policies.

General

• Certificate of Incorporation
• Statement from the database of trademarks
• Information on data protection - Registration 1
• Information on data protection - Registration 2
• Information on data protection - Registration 3

Business

• Business Terms and Conditions
• Special conditions for electronic communications services
• Principles of Personal Data Protection
• List of subcontractors
• Service Level Agreement
• Colocation service agreement
• Farm hosting service agreement
• Dedicated server service agreement
• Dedicated Managed server service agreement
• Dedicated server farm agreement
• Rack hosting service agreement
• IP Service agreement
• Contract on personal data processing

Technical

• Service specification till 2024
• Service specification
• Connectivity specification
• Technical connection specification
• Specification
• Operating Regulations
• Fire Evacuation Plan
• Fire Alarm Directive

Archives

• General Business Conditions (valid until November 30, 2018)
• General Business Conditions (valid until September 30, 2013)
• General Business Conditions (valid until August 31, 2011)