Questions and Answers about Server hosting ~ COOLHOUSING s.r.o.

Colocation

Questions on housing of your servers

How do you calculate the server power consumption in your data center and how do you invoice it?

In our data center, we do not charge for power consumption based on the (manufacturer´s) specifications or based on the start-up measurement, but according to the actual and real consumption of your server. We connect your server to a 230V smart socket C13, and you can then see the actual power consumption in the Control Panel. To set your power category, we use the average measured power in the last 30 days. After that we will invoice you this measured value or according to mutual agreement, we set up a monthly tariff according to consumption that is periodically revised. More information about server power consumption.

Do I have the option of monitoring the performance and consumption of my server?

Yes. You can monitor the performance and power consumption from the Control Panel, where you can have graphs displayed for any selected period.

How do I determine the performance of my server before its placement?

You can measure the input power with a wattmeter. If you don’t have one, send us your HW configuration and, based on the actual sample and their knowledge from the field, our salespersons will estimate your server input power, or you can try our calculator.

When I order serverhousing, is the service charged immediately after payment?

No, we start charging your service when you move to us and connect your technology.

What are the conditions of servercolocation operation?

The server and its equipment must not exceed the given space and must be labelled, fixed and sufficiently secured against damage during normal handling. Only one server can be placed on one mounting kit/shelf, the rack server must be supplied with a rack mounting kit, the maximum power consumption per rack/tower server is 500W.

When after the order and approval will I be able to move the server to you?

Each server hosting service is very original and although we are able to prepare on the day of the order, it always depends on the complexity and scope of the solution. We always do our best to welcome and connect you as soon as possible.

Do you have limited opening hours for data center visits?

Any of our clients can visit our data center at any time, i.e. 24/7. There is always an operator physically present in the data center to show you your place and technology. In the case of moving your technologies to our data center at night, it is always necessary to make arrangements in advance in order that everything is ready for you.

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Colocation

Colocation

How do you calculate the server power consumption in your data center and how do you invoice it?

Do I have the option of monitoring the performance and consumption of my server?

How do I determine the performance of my server before its placement?

When I order serverhousing, is the service charged immediately after payment?

What are the conditions of servercolocation operation?

When after the order and approval will I be able to move the server to you?

Do you have limited opening hours for data center visits?

What if I have more servers?

Is it possible to access the BIOS system on my server even if I am not physically present?

May I connect an external hard drive to my server?

Is it possible to use a shelf for a rack server?