FAQ about Dedicated servers ~ COOLHOUSING s.r.o.

Questions about dedicated server

Dedicated server

Questions on dedicated servers

Are dedicated servers delivered with a preinstalled operating system?

We deliver dedicated servers either without an operating system or with a common Linux distribution (Debian, Ubuntu, CentOS), that you can choose in our order form. The basic installation of Windows OS in dedicated servers is performed, free of charge, within the monthly licensing fee (no more than once per month).

Can I install OS on the dedicated server by myself?

Yes, you can with our remote management KVM over IP, which is completely free anytime.

Can I install my own software on the dedicated server?

You can install your own software to any extent of your choice. However, we strongly recommend checking whether the end user license agreement of that software permits the product being used in that manner. A typical example of non-compliant licenses are the so-called OEM licenses.

May I install my own hardware into a dedicated server?

Unfortunately, no. You are not allowed to alter the server's hardware settings or perform actions that could damage the server (Flash BIOS, clocking). Only we are authorized to alter the configuration of dedicated servers. The design of the server (rack/tower) and the method of placement in the DC is also decided by the provider, unless otherwise specified.

May I change the configuration of the server while I am using your service?

Yes, you can. We will be happy to discuss your configuration change request with you and, after your confirmation, carry out the installation.

Will I have to pay anything in addition to the price of the server?

Not at all. The price for the server is final and includes not only the server setup, one IPv4 address, and connectivity, but even all power consumption of the server.

Do you have question or look for another solution?

Call us at +420 777 310 000 or send us a message, we will reply you immediately

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